Key Benefits of Attending
INTRODUCE practices, tools, and techniques in the KM domain
DEVELOP frameworks and clear language for KM concepts
DESCRIBE the major roles and responsibilities in KM implementation
IDENTIFY some of the key tools and techniques used in KM applications
LIST the challenges faced by organization using KM
IDENTIFY technologies that are most useful for capturing/acquiring, organizing, distributing, and sharing knowledge within an enterprise
EXPLORE the domains of KM using the international standard, ISO 30401: 2018
