Performance Management System (PMS) is a strategic process by which the HR department involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of mission and goals. Doing it right can help HR Managers establish clear performance expectations through which employees can easily understand what is expected of their job. It allows managers to reinforce individual accountability on their employees, meet their goals, and evaluate their own performance.
However, PMS are often seen as cumbersome, bureaucratic and too time consuming. Many organizations show poorly designed PMS and difficulties also arise because at its core performance management is a highly personal and often threatening process to both managers and employees.
Managers are reluctant to provide candid feedback and have honest discussions with employees for fear of reprisal or damaging relationships with the very individuals they count on to get work done. Employees may feel that their managers are unskilled at discussing their performance and ineffective at coaching them to develop their skills. This could lead to an ignorance or minimal attention to the PMS in achieving organizational success.
In this course, participants will learn the PMS components, how to manage employee development through the system and using the system to achieve organizational goals.